Customer Specifications
(Please complete and submit prior to your first order.)

Bill To:


  Postal Code
Ship To:


  Postal Code

Person to contact for order clarification:
Name: Title:
Telephone:  Extension: Fax:

What is your library type:

Cataloging/Processing/Binding Information
If you answer yes to any of the following questions, your Library Service Representative will contact you to clarify your requirements.
1. Are you interested in processed books?  
2. Do you want MARC cards, MARC records, or OCLC World Cat records with your books?  
3. May we prebind your paperback books?  
Open Orders/Status Reports
4. Our suggested cancellation on unfilled purchase orders is 30 weeks. Please select your preference below:
5. Status Reports for books on order are available for viewing at . If you would like access, call your Library Service Representative for a password. If printed Status Reports are required by mail, send to:

6. Often the price given on an order is less than the publisher's current list price. What is the limit you will accept without written clarification? (a minimum of $20.00 is preferred).
7. In our database searches, if we can only locate a format (cloth or paper) which is different from what is ordered, will you accept the alternate if the price is within the range given in question 6?

  Please specify:
Invoicing Options
8. How would you like the books listed on your invoices?
9. If PO or Fund was selected as part of the sort sequence in question 8, we can subtotal invoices by fund or purchase order number. This will reduce the number of invoices to be handled, provided it is acceptable to mix funds or purchase orders on one invoice.

10. If PO or Fund was selected as part of the sort sequence in question 8, your invoices may be separated so that different purchase order numbers or fund numbers will not be mixed on an invoice.

11. If you would like to limit the total dollars billed on a single invoice,
please enter the amount: ($100.00-$9,999.99)
12. As a standard practice we supply an Original Invoice and one Invoice Copy.
Other Requirements:
13. We are able to single or double space your invoices. Which do you prefer?
14. Would you like the date printed on the invoice? (This can be changed on a temporary basis at any time by calling your Library Service Representative.)
15. Where should postage charges be billed:

16. If you are interested in processed books, where should these charges appear on your invoices:

17. If you are interested in paperback binding, where should these charges appear on your invoices:

18. Were you referred to us by:

If you have any comments or special requirements not mentioned above, please enter them here:

Click Send to submit your customer specifications form to your
Library Service Representative,
or click on Cancel to return to the previous page.